Restaurant conditions

Terms and Conditions

Restaurant policy

The following cancellation/changes in pre-payment bookings are as follows:

The payment of confirmation of reservation is 100 refundable up to 48HS before the booking date. After this time the payment is non-refundable. The cancellation must be made by mail to info@lacalendula.net. No cancellations will be accepted by telephone.
All of our tables can be shared.

CANCELLATION POLICY PRE-PAYMENT BOOKING

Once you have made the pre-booking through the Web engine, we will contact you by email or by phone and we will ask you to provide a credit card where the charge of the 100 of the total will be charged to confirm this reservation.

If you wish to change the date of booking or the number of guests, your request will be met whenever the reservation is made at least at the agreed time, and if there are available places. You can carry out the procedure by calling the restaurant telephone
Once the payment has been made, the booking will be fully confirmed.
If you prefer you can carry out the confirmation by calling the restaurant phone before the reservation date.
In the event that the diners did not submit, there is no notice on their part or not to cancel with a minimum of less than 48h at the reserved time, this amount will not be refunded. 

1. Information rights

In accordance with the Organic Law of Protection of Personal data (LOPD), HOTEL LETUCE SL informs the user of the existence of an automated file of personal data Owned by the Agency for the competitiveness of the company, HOTEL LETUCE SL, with the aim of carrying out the maintenance and management of the relationship with applicants for information or with users who have accessed through electronic forms of HOTEL LETUCE SL On the website or via e-mail messages.

Given the international vocation of HOTEL LETUCE SL, as well as the characteristics of the different services offered through the website, we inform you that for the perfect development and achievement of its objectives, HOTEL LETUCE SL May disclose your personal data to third parties that provide data processing services in favor of dHOTEL LETUCE SL For the above-mentioned purposes. These entities may be domiced abroad, even in countries that do not have a comparable level of protection to which establishes the current Spanish regulations on data protection and, in this case, HOTEL LETUCE SL undertakes to maintain the confidentiality of your data and provide a safe treatment to the international data movements that may occur.

Certain services offered on the website may contain specific conditions with provisions regarding the protection of personal data.

2. Purpose

The data that the user provides are collected by HOTEL LETUCE SL in order to provide information about the services that may be of interest.

3. User consent

The sending of data, by using the electronic forms of HOTEL LETUCE SL or e-mail messages, implies the express consent of the sender to the automated processing of the data included in the media indicated, while sending telematic and postal communications with information about our services. The user also expressly authorizes the communication of their data to third parties domicated in Spanish and overseas that provide data processing services to HOTEL LETUCE SL for the aforementioned purposes. The user’s acceptance of their data to be processed, receive commercial communications by telematic or postal means or to the international transfer of data in the manner established in this paragraph, has always been revocable, without retroactive effect, in accordance with current legislation.

The user guarantees that the personal data provided TO HOTEL LETUCE SL are true and is responsible for communicating TO Hotel Letuce SL Any modification of these.

4. Rights of access, rectification, opposition and cancellation of customers and users

The user may exercise their rights of access, rectification, opposition and cancellation to the processing of personal data, in accordance with the terms and conditions set forth in the LOPD itself.

You may exercise these rights by addressing a letter to info@lacalendula.net.

5. Security

HOTEL LETUCE SL Maintains the security levels of protection of your data in accordance with Royal Decree 1720/2007, of 21 December, regarding the security measures of the automated files containing Personal data and has established all the technical means at your disposal to prevent the loss, misuse, alteration, unauthorized access and theft of data provided by the user through the website, without prejudice to informing them that the security measures on the Internet are not impregnable.

HOTEL LETUCE SL is committed to comply with the duty of secrecy and confidentiality with respect to the data contained in the automated file in accordance with the applicable legislation, while providing them with a safe treatment in transfers and international movements of data which, where appropriate, may occur.

6. Forums and chat Services

Since security measures on the Internet are not impregnable, with respect to the privacy and security of the use of forums and chat services enabled on the website, HOTEL LETUCE SL does not guarantee that third parties, authorised or otherwise, may have knowledge of the class, the conditions, characteristics and circumstances of the use that the users make of the service or that may be accessed and, where appropriate, intercept, eliminate, alter, modify or manipulate the messages and communications of any kind that users disseminate or make available to third parties through such services.

7. Newsletters and commercial communications

HOTEL letuce SL will make available to users who have previously authorized it through the forms of registration to this effect, the Newsletter service in which it is informed of the aspects related to the services of HOTEL Letuce SL and, circumstantially, of other relevant services that Hotel Letuce SL considers of interest to the user.

However, HOTEL LETUCE SL informs you that it will send commercial communications by telematic and postal means with information on other products, services and events that may be of interest to users of the website, which previously and expressly have accepted the reception of commercial communications. Said consent is revocable without retroactive effect, with the simple notification of his will to HOTEL LETUCE SL. Therefore, users may cease to receive commercial communications via telematic or postal mail from HOTEL LETUCE SL at any time, in a simple, free and accessible way.

8. Information about cookies and spamming techniques

This website uses cookies only for the maintenance of the user session and the generation of usage statistics; Does not use cookiesor any other mechanism for obtaining personal data without the consent of the affected.

Hotel Letuce SL also does not use spamming techniques and will only process the data that the user transmits through the use of the electronic forms of hotel Letuce SL enabled on this website or from e-mail messages.

With regard to any kind of doubt or dispute regarding our privacy and personal data protection policy, you can contact HOTEL letuce SL, by sending a letter to dades.accio@gencat.cat.

The processing of personal data and the sending of commercial communications by electronic or postal means are fully compliant to the provisions of organic Law 15/1999, of 13 of December, of protection of Personal character data (B.O.E. of 14 of December of 1999) and the Law 34/2002, of 11 of July, of services of the Society of the information and of electronic trade (B.O.E. of 12 July of 2002).

9. Amendment of the present Data protection policy

HOTEL LETUCE SL reserves the right to modify this policy to adapt to future new legislation or jurisprudence, as well as practices of the sector, previously informing the users of the changes that may occur.

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